Lynx Support

Pick a topic below, or tell us what’s wrong.

Troubleshoot

• Camera — EtherLynx, IdentiLynx & VeriLynx
• Start System — RadioLynx, wired start cable and electronic start systems
• Scoreboards and Displays — Scoreboards, video displays & ResulTV
• Wind Gauge — Lynx & Gill wind gauges
• Software — FinishLynx, LynxPad, FieldLynx & more
• Networking — Multi-PC setup, file sharing and wiring

More help

• Ask Lynx — Describe the problem in your own words and get an answer from the Lynx documentation
• Online manuals — FinishLynx, LynxPad, ResulTV and ReacTime
• Release Notes — What’s new and fixed in each release

Library

• Documents — Quick start guides, datasheets, instructions, manuals and reference
• Videos — Tutorials, webinars, and setup walkthroughs
• Software Downloads — Installers, plug-ins, drivers and legacy builds
• Scoreboard Scripts — Scoreboard and display scripts for FinishLynx

Getting Set Up

• Quick Start Guides — Setup guides for Lynx cameras, packages and accessories
• New or Inherited System — Took over a Lynx system? Where to start, in order
• Tips for New Timers — Advice from expert Lynx service providers
• Pre-Season Checklist — What to test before your first meet
• Installation Resources — Power, conduit and data planning for a new venue

FAQs & Reference

• FAQs — Answers to the questions support hears most
• FinishLynx LITE vs Full — What the Scholastic edition includes, and upgrading
• Known Limitations — What FinishLynx doesn’t do, and what to do instead
• FinishLynx "Other Settings" — Every hidden setting and what it does
• Serial Numbers & Licenses — Lost serials, serial prompts and plug-in licenses

Service

• Contact Support — Reach the team by form, phone or email
• Submit an RMA — Repairs, recertification and returns
• Camera Calibration — The four-year certification of your camera’s clock
• Training Request — Remote or in-person training for your crew

Tools & Integrations

• Lens Calculator — Pick the right lens and frame rate for your venue
• Layout Maker — Design a custom FinishLynx event-window layout
• Lynx ViewFinder — Aim your camera using its live image on your phone
• LIF Viewer — See the results in your .lif files
• MYLAPS Integration — MYLAPS transponder timing with FinishLynx